Delete in the app
- Open Raso and sign in.
- Open You, then Account & privacy.
- Select Delete my account.
- Type DELETE and confirm Delete permanently.
The deletion is permanent and cannot be undone.
Request deletion without the app
Email support@raso.app with the subject “Raso account deletion request.” Send the request from the email address connected to your Raso account. We may ask you to verify control of the account before deleting it.
What is deleted
Deletion removes or de-identifies your active Raso profile and associated meal plans, grocery selections, saved recipes, meal and weight logs, check-ins, ratings, feedback, posts, comments, reactions, reports, and user-uploaded images.
Support conversations linked to your account are removed automatically where available. Crisp support-profile cleanup may require a separate provider-side step, which Raso queues for completion within 30 days.
What may be retained
We may keep limited records when reasonably required for fraud prevention, security, tax, accounting, dispute resolution, or other legal obligations. These records are restricted and are not kept for ordinary product use. Residual copies may remain in protected backups until those backups expire. See our privacy policy for more information.
Cancel subscriptions separately
Deleting your Raso account does not cancel an Apple App Store or Google Play subscription. Cancel the subscription in your Apple or Google account before deleting Raso if you do not want it to renew.