Contact support
Email support@raso.app from the address connected to your Raso account when possible. Include your device type, app version, what you expected, and what happened. Never send your password or full payment-card details.
Account and privacy
For privacy questions, read our privacy policy. To permanently remove your account without using the app, follow the steps on our account-deletion page.
Subscriptions and refunds
Purchases made through the Apple App Store or Google Play are billed and managed by that store. Use the subscription settings in your store account to cancel or change a subscription. Refund eligibility is decided under the store’s rules. Deleting Raso does not cancel store billing.
Food and safety concerns
If you find a dangerous instruction, incorrect allergen statement, abusive content, or a security issue, put “Urgent safety report” in the email subject and include the relevant recipe, screen, post, or URL so we can investigate.